Live Nation Albuquerque - Box Office Representative
About The Position
Live Nation Albuquerque - Box Office Representative Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB US Concerts is seeking a Box Office Representative who will assist guests at live events by performing duties, such as collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones. WHAT THIS ROLE WILL DO Sell and collect admission tickets and passes from patrons at events. Greet guests attending events who come to the box office. Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair. Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections. Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets. Settle seating disputes or help solve other guest concerns. Assist guests in finding seats, lighting the way with flashlights, if necessary. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. Maintain order, ensure adherence to safety rules, and share any safety concerns with management. Guide guests to closest exits or provide other instructions or assistance in case of emergency. Other duties as assigned.
Requirements
- High School Diploma or equivalent
- Familiar with Microsoft Office Suite
- Attention to detail, quality and accuracy
- Strong relationship building and communication skills
- Ability to work independently
- Excellent verbal and written communication skills
Responsibilities
- Sell and collect admission tickets and passes from patrons at events.
- Greet guests attending events who come to the box office.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
- Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
- Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
- Settle seating disputes or help solve other guest concerns.
- Assist guests in finding seats, lighting the way with flashlights, if necessary.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
- Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
- Guide guests to closest exits or provide other instructions or assistance in case of emergency.
- Other duties as assigned.
Benefits
- generous vacation
- healthcare
- retirement benefits
- student loan repayment
- tuition reimbursement
- six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips
- access to free live events through our exclusive employee ticketing program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
