Box Office Events Ticket Seller

Lehigh Valley Phantoms & PPL Center • Allentown, PA

399d • $31,200 - $31,200

About The Position

The Box Office Events Ticket Seller at Lehigh Valley Phantoms & PPL Center is responsible for ticket sales and providing excellent customer service for all events at the venue. This entry-level position requires handling ticket sales, answering customer inquiries, and maintaining the ticketing database, all while ensuring a positive experience for patrons.

Requirements

• Excellent customer service skills with a willing and pleasant attitude.
• Strong communication skills with particular attention to detail.
• Ability to work a flexible schedule, including evenings and weekends.
• Experience with handling cash, debit, and credit cards.
• Proficient computer skills including working on windows-based computers and the internet.
• Ability to work independently when needed, but still be a part of the overall team atmosphere helping co-workers and managers as required.
• Ability to handle customer concerns/questions/comments in a timely and positive manner.
• Ability to work under pressure.

Nice To Haves

• Box Office experience not necessary, but a plus.

Responsibilities

• Handle all aspects of taking and processing incoming ticket sales orders from customers at the box office window.
• Answer the Box Office phone line to help customers with questions.
• Check Box Office voicemail messages.
• Help maintain ticketing database in an accurate and reliable manner.
• Smile, greet customers, and answer questions about the PPL Center and ticket operations for it.
• Assist managers in requested tasks including but not limited to light filing, cleaning, and organizing.

Benefits

• Hourly pay of $15 per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed