hr (Cirque du Soleil Shows)

The Service Companies - 2900 Monarch Lakes Boulevard, Suite 202, Miramar, FL 33027•Redmond, WA

3d•$23•Onsite

About The Position

Now Hiring extraordinary individuals to work with one of our major clients, Cirque du Soleil in Redmond, WA! Cirque du Soleil is a major Quebec-based organization providing high-quality artistic entertainment. If you're seeking work opportunities in the food & beverage, hospitality, guest services and onsite operations for events, check out the opportunities and come join us.

Requirements

Possess the ability to learn ticketing software and retain a high level of complex information
Be comfortable working in a loud environment
Be calm, motivated, polite and courteous
Have a professional, clean appearance with a straight posture.
Be physically able to stand up for long hours and travel up-and-down stairs frequently
Understand customer service and hospitality
Work well with others
Pay attention to the details
Working fast and efficiently under pressure
Have a welcoming and friendly attitude (smile and proper greetings)
Know when to get the help of a supervisor
Availability for the whole city duration
Speak English Mandatory– other languages are an asset
Ticket Attendant: 1 year (Required)
Software sales: 1 year (Required)
Ability to Commute: Redmond, WA 98052 (Required)

Nice To Haves

other languages are an asset

Responsibilities

Sell tickets at the window using a ticketing system
Assist customers and answer all questions with confidence and efficiency
Manage the will call and reprints
Assist customers with purchase decisions
Resolve customer conflicts with guidance from supervisor
Maintain knowledge of products currently available to customers
Understand and relate purchasing policies to customers
Collect complete and accurate data from customers
Follow proper cash handling procedures and reconcile daily transactions
Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner
Contribute to the environment of the box office in a way that is conducive to customer service, sales promotion, safety, and quality of work life
Assist in the concessions to serve F&B products during intermission
Keep the working environment clean and sweep after each selling period
Performs other duties as required