Box Office Attendant | Part-Time | Federal Way Performing Arts and Event Center
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under supervision of Box Office Manager and Box Office Supervisor, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Federal Way Performing Arts and Event Center. This role pays an hourly rate of $19.50 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026.
Requirements
- Ability to multitask in a fast‐paced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours, including but not limited to working nights, weekends, and holidays in addition to traditional business hours
- Must be over 18 years or older
- Strong verbal communication skills
- Proven ability to work well with all levels of management
- Strong analytical and problem‐solving skills
Responsibilities
- Know and understand the operations of the Etix ticketing system
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts and configurations of the FWPAEC
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper credit card amount for purchase of ticket(s) as well as give back proper number of tickets
- Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons’ requests for information
- Reconcile all monies received from ticket sales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Manager or Box Office Supervisor
Benefits
- 401(k) Savings Plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
