Box Office Associate - Corpus Christi Hooks

MLB • Corpus Christi, TX

37d • Onsite

About The Position

The Box Office Associate provides all ticket services of the Corpus Christi Hooks during the season. This position is a seasonal position that includes nights and weekends during the spring and summer. This position supports the Ticket Operations Manager and the Director of Ticket Sales and Services.

Requirements

• Strong communication skills and superior customer service abilities, plus…
• Strong management & organizational skills
• Ability to multi-task, problem solve effectively and handle stressful and difficult situations
• Ability to work long hours, evenings, weekends, and holidays
• Proficient with MS Word and Excel

Responsibilities

• Be an ambassador and provide excellent customer service for the Corpus Christi Hooks Baseball Club.
• Answering incoming telephone calls, emails, and assists fans.
• Sell tickets at the Box Office windows and over the phone.
• Communicate team schedules, routine questions such as game day questions, upcoming promotions, provide season ticket holder benefit information as needed through email, mail, and phone.
• Work on office projects such as data entry, bulk mailers, etc.
• Assist in establishing procedures and policies for account maintenance, balancing, payment processing, ticket printing and ticket distribution, as related to day-of-game orders.
• Work with Ticket Sales, and Ticket Operations as needed to assist with execution of programs.
• Process and balance payments in an accurate and timely manner.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees