Part-time Box Office and Concessions Staff

CHAMPAIGN PARK DISTRICT • Champaign, IL

2d • $17 - $17 • Onsite

About The Position

Join the team at the historic Virginia Theatre! As part of the Box Office & Concessions Staff, you’ll be the face of our theatre—helping guests purchase tickets, answering event questions, and serving concessions. This role is all about providing excellent customer service and creating a welcoming experience for every patron who walks through our doors.

Requirements

• Must be at least 18 years of age.
• Prior customer service required.
• Ability to accurately handle cash and process transations.
• Basic computer proficiency, including the ability to learn ticketing and point-of-sale systems.
• Strong verbal communication skills.
• Ability to work effectively with the public and as part of the team.
• Availability to work evenings, weekends, and holidays based on event schedules.
• Must be at least 16 years of age
• Must have some customer service experience.
• Demonstrated organizational and cash handling skills.
• Proficiency in computer use, including MS Word and Excel.
• Effective verbal communication skills.
• Ability to work harmoniously with the public and staff.

Responsibilities

• Assist patrons with ticket sales, will-call pickup, and seating inquiries
• Process transactions accurately by phone, online, and in person
• Provide up-to-date event, pricing, and seating information
• Operate concessions, ensuring compliance with health and safety standards
• Monitor inventory and restock concession supplies as needed
• Troubleshoot ticketing issues and support improvements
• Maintain confidentiality and uphold Park District policies
• Deliver outstanding customer service at all times

Benefits

• Employee Assistance Program (EAP)
• 20% discount on qualified room and shelter/pavilion rentals for employees and immediate household members
• Free drink & popcorn at the Virginia Theatre when showing your Park District badge
• Recognition Programs: Posi Bucks appreciation rewards
• Impact Awards ($50 award for approved nominations)
• Keeva Keeling Outstanding Employee of the Year recognition
• Cell phone carrier discounts
• AFLAC group-rate voluntary benefit options
• SPOT Pet Insurance group discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed