Box Office Administrator *NEW POSITION!*

City of San Antonio • San Antonio, TX

405d • $85,896 - $128,844

About The Position

The Box Office Administrator is responsible for overseeing the strategic management of box office operations across multiple venues or large-scale events. This role involves direct supervision of staff, developing long-term strategies to enhance ticket sales and revenue generation, and collaborating with marketing teams to create targeted campaigns. The position requires a strong focus on financial analysis, budgeting, and maintaining relationships with external stakeholders.

Requirements

• Bachelor's Degree from an accredited college or university.
• Seven (7) years of increasingly responsible experience in coliseum, arena, auditorium, theatre or stadium box office operations.
• Three (3) years of management or supervisory responsibility.

Nice To Haves

• Knowledge of professional and major amateur sports and entertainment events.
• Knowledge of ticket selling and box office operations.
• Knowledge of basic accounting principles and procedures.
• Knowledge of computerized ticketing systems.
• Knowledge of principles and practices of supervision, training, and personnel management.

Responsibilities

• Develop and execute long-term strategies to enhance ticket sales and revenue generation.
• Provide comprehensive reports and analyses to executive leadership highlighting key performance indicators and strategic insights.
• Monitor and evaluate the effectiveness of implemented strategies and make adjustments as needed to achieve organizational goals.
• Collaborate with the marketing team to create targeted campaigns and promotions.
• Ensure event presales, on-sales, promotions, discounts, and special sales are correctly set up in the ticketing system.
• Oversee the development of event pricing, scaling plans, manifest creation, and pricing structure.
• Represent the City of San Antonio at meetings, events, conferences, and networking functions.
• Build and maintain relationships with external stakeholders, including event promoters, sponsors, and vendors.
• Oversee budgeting, forecasting, and financial analysis for box office operations.
• Lead and mentor a team of box office managers and senior staff, fostering a culture of excellence and innovation.
• Negotiate contracts.

Benefits

• Disability insurance
• Health insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree