Bowling Center Staff
About The Position
Job Description • Serves beer to guests at bar while practicing alcohol consumption awareness. Verifies age drinking limit and recognizes when guests have reached their drinking limit and refuses to provide additional alcoholic beverages If needed, escalates the situation and issues/complaints to manager. • Oversees the registration desk including lane assignments, bowling shoe rental and enters orders into Point of Sale (POS) system and performs cash-handling procedures as prescribed in casino policies and procedures. • Greets and serves guests at tables throughout bowling/bar. • Keeps surrounding work area clear and free from trash, debris, glasses, plates, etc. This includes floors (vacuuming/sweeping), walls, fixtures, table tops, counter tops, seats and service areas. • Communicates with guests with a smile, demonstrates confidence, and encourages all guests to feel unique and special. Ensures guests are completely satisfied with their service. • Cleans restrooms, which includes taking out the trash, cleaning the mirrors and floors, wiping down the sink and etc. • Understands and practices good safety and sanitation procedures. • Stays current on various casino and VOC events and promotions in order to respond to customer inquiries. • Maintains a thorough knowledge of the menus in order to provide service to guests. • Adheres to all company and department policies, procedures, and standard operating guidelines. • Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained. • Performs all related and compatible duties as assigned. • Does not provide supervision to others.
Requirements
- Must be 18 years of age or older.
- High school diploma, GED or equivalent required.
- Must obtain and maintain T.I.P.S. Certificates throughout employment.
- Food Handler’s Certificate required.
- California Responsible Beverage Service Training and Certification required upon hire.
- 2 or more years of experience working in a Bowling Center.
- Basic knowledge of Microsoft Office, Word, Excel and Outlook
- Good verbal, written and interpersonal skills
- Must be flexible to work different shifts and days of the week including holidays.
Responsibilities
- Serves beer to guests at bar while practicing alcohol consumption awareness.
- Verifies age drinking limit and recognizes when guests have reached their drinking limit and refuses to provide additional alcoholic beverages
- Escalates the situation and issues/complaints to manager if needed
- Oversees the registration desk including lane assignments, bowling shoe rental and enters orders into Point of Sale (POS) system and performs cash-handling procedures as prescribed in casino policies and procedures.
- Greets and serves guests at tables throughout bowling/bar.
- Keeps surrounding work area clear and free from trash, debris, glasses, plates, etc. This includes floors (vacuuming/sweeping), walls, fixtures, table tops, counter tops, seats and service areas.
- Communicates with guests with a smile, demonstrates confidence, and encourages all guests to feel unique and special. Ensures guests are completely satisfied with their service.
- Cleans restrooms, which includes taking out the trash, cleaning the mirrors and floors, wiping down the sink and etc.
- Understands and practices good safety and sanitation procedures.
- Stays current on various casino and VOC events and promotions in order to respond to customer inquiries.
- Maintains a thorough knowledge of the menus in order to provide service to guests.
- Adheres to all company and department policies, procedures, and standard operating guidelines.
- Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained.
- Performs all related and compatible duties as assigned.
Benefits
- Retirement 401(k) with company match
- Medical, Dental, Vision Benefits (80% paid by Viejas)
- Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
- Accident, Critical Illness & Disability Insurance Available
- Employee Assistance Program
- Bonus Eligibility for all Team Members
- $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
- Unlimited Chiropractor Benefit with $10 co-pay
- Gym Membership Reimbursement
- Viejas Pit Stop Fuel Discount
- Benefits vary for PT and FT employment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
