Boutique Sales Associate

Audemars Piguet•Boston, MA

6d•$33 - $43

About The Position

As a Boutique Sales Associate , you will play a key role in the success of the boutique. You will be responsible for delivering an exceptional customer experience, both pre- and post-sale, while actively promoting our products and brand. Additionally, you will contribute to the boutique’s success by efficiently executing assigned tasks within given time frames and meeting set objectives, reporting to the Boutique Manager.

Requirements

Minimum 3 years luxury goods retail experience
Strong computer skills (PC and Microsoft preferred)
Prior experience using POS system and its inventory functions
Ability to travel – up to 10% of the time

Nice To Haves

Bachelor’s degree or equivalent experience a plus

Responsibilities

Being a Brand Ambassador to sell and promote Audemars Piguet products
Customer Service: promote the AP experience; client care visits; repair conversion sales. Support both new and existing customers
Upload and maintain client information in CRM
Participate in marketing events and activities
Provide operational support and knowledge of ERP system use
Collect CRM data and follow selling plans to create selling opportunities
Provide administrative and operational support on daily tasks and for specific Marketing events
Manage client relationships and client experience within the Boutique (including updating knowledge about products and prices, keeping the Boutique in a good state in compliance with AP standards, managing product inventory)