About The Position

THE TEAM The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY As a member of the Boutique Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself. THE ROLE As the Boutique Lead, you will lead the team to: To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships. To create an optimal balance of sales and service by having the right people, in the right place at the right time. To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

Requirements

  • A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
  • A dedication to quality and investing in results that add value to the business at all times
  • A deep understanding and commitment for the industry in which we operate
  • A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

Responsibilities

  • To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
  • To create an optimal balance of sales and service by having the right people, in the right place at the right time.
  • To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
  • To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
  • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

Benefits

  • Product Discount – Maybe you’ve heard of our famous product discount? You have now.
  • Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
  • Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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