Boutique Director, Boca Raton

Chanel-posted about 21 hours ago

Full-time • Director

Onsite • Boca Raton, FL

5,001-10,000 employees

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We are looking for a Boutique Director who will be the ultimate leader and brand ambassador of the Boutique. They will have an influential part for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets.  The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders.

Coach and always inspire boutique staff to deliver an elevated client experience for all clients
Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
Act as leader of leaders, actively developing boutique leadership and empowering the team to manage their direct reports and assigned business responsibilities
Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales
Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned
Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Passion for the House of CHANEL , its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Minimum 7 years of related experience
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Foreign language skills are preferred but not
Bachelor’s degree (preferred)

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

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