Full-Time Boutique Beauty Consultant | Oakbrook

LVMH Perfumes & Cosmetics•Chicago, IL

1d•$24 - $28•Onsite

About The Position

The Boutique Beauty Consultant is the Dior Ambassador and promotes with passion the Dior Maison and Values. As a member of the Dior team, the Beauty Consultant always demonstrates the highest level of Dior hospitality. They provide unforgettable client experiences and exceptional service. Achieving defined sales and client development targets while promoting brand image and desirability.

Requirements

1-2 years of retail experience required, preferably in the luxury retail environment
Proven track record in achieving retail results (sales and profitability)
Experience in selling makeup, fragrance and skincare. Preferably in a luxury environment
Digital savvy; experience/comfortable with operational POS systems
Proficient in Microsoft Office, Word, Excel. Outlook, HRIS systems, Power Point, Client tracking systems and Point of Sales (POS)
Able to work on weekends, holidays, and evenings
Demonstrate immaculate personal grooming standards in accordance with the Dior grooming guidelines, inclusive of wearing the Dior uniform.

Nice To Haves

Spanish or Mandarin speaking skills highly preferred

Responsibilities

Conduct in store and/or remote selling activities, acting as a personal shopper
Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method:
Display the ultimate in Dior hospitality. Initiate contact with customers and welcome them both on counter and through traffic-stopping
Connect with authenticity. Identify and understand clients needs through the art of conversation
Propose and demonstrate personalized product offers including makeup, fragrance and skincare. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global fashion beauty approach
Communicate passionately, always share Dior storytelling and educate clients on the brand and products
Achieve retail sales targets (in store and remote) and contribute to boutique KPIs on a weekly & monthly basis. Responsible to stay on top of one’s own business and how they are tracking vs. goals daily.
Master Brand, Category and Competition Knowledge
Develop enduring relationships with existing clients in store and remotely
Engage new clients to the brand, through genuine interactions
Learn and leverage Dior content and tools (Dior Connect & iPos) to register client data, drive traffic, develop client loyalty and take actions
Achieve defined goals within all CRM activities, client recruitment, development, outreach and sales
Grow customer relationships through clienteling, offering omnichannel services, targeted sampling, personalized services
Play an active role in maintaining an esthetically pristine and hygienic boutique environment.
Understand and support merchandising guidelines and inventory management.
Operate cash registers and assist closing daily revenues.
Perform all assigned operational and administrative tasks
Maintain and contribute to a positive work environment
Attend all offsite Seasonal Schools and Dior training programs.
Demonstrate immaculate personal grooming standards in accordance with the Dior grooming guidelines, inclusive of wearing the Dior uniform.
Frequently handle, lift, and move merchandise safely