Bourbon Steak Restaurant Manager

Accor Group • Scottsdale, AZ

91d

About The Position

As a Bourbon Steak Restaurant Manager at Fairmont Scottsdale Princess, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. The Manager trains and assists in the operations of Bourbon Steak. Work in conjunction with Mina Group and Fairmont Scottsdale policies. Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service & satisfaction, food quality, cleanliness and sanitation. Consistently Acts with integrity, honesty and knowledge that promote the culture, values and mission of Fairmont Scottsdale and Mina Group. Ensure that all guests feel welcome and are given responsive, professional and gracious service at all times. Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Understand the philosophies of management and Mina Group. Display consistent attention to detail and follow through of all Mina Group policies. Represent the restaurant professionally through effective communication, cooperation and relationships with the all business partners. Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities. In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to: Zagat, Gayot, Mobil, AAA,Wine Spectator and Michelin. Adhere to the service foundation and philosophies established by Mina Group. Understand all programs, procedures, standards, specifications, guidelines and training protocols. Offer positive solutions to problems or issues and be a voice that is part of the decision making team.

Requirements

• 2-3 years of culinary & wine experience, preferably in a fine dining environment.
• Bachelor's Degree and/or Culinary degree required.
• Excellent communication and organization skills.
• Ability to interact professionally and diplomatically with business partners.
• Fluency in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint.
• Prior experience with accounting software, POS systems, and payroll/HRIS systems.

Responsibilities

• Train and assist in the operations of Bourbon Steak.
• Oversee and coordinate planning, organizing, training, and leadership.
• Achieve objectives in sales, costs, employee retention, guest service & satisfaction, food quality, cleanliness, and sanitation.
• Ensure guests feel welcome and receive professional service.
• Perform duties with efficiency, respect, professionalism, and teamwork.
• Represent the restaurant through effective communication and cooperation.
• Collaborate with management to create a respectful work environment.
• Ensure service standards meet outside accreditation sources.
• Adhere to Mina Group's service foundation and philosophies.
• Offer positive solutions to problems and participate in decision making.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: Bachelor's degree