Bourbon and Brew Host
About The Position
Turfway Park Racing & Gaming is a gaming and entertainment facility located in Florence, Kentucky, featuring over 800 popular, thrilling, state-of-the-art Vegas-style games, a one-mile thoroughbred horse racing track, sports wagering, two restaurants, and a 20,000+ square foot Event Center / Entertainment Venue.Description Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Knowledge of Bourbon and Brew menu. Other duties as assigned.Providing great customer service. Other duties as assigned.
Responsibilities
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- Knowledge of Bourbon and Brew menu.
- Providing great customer service.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
