BOTTEGA VENETA Department Manager RTW, Shoes, Accesories, NY Flagship

Bottega VenetaNew York, NY
106d$100,000 - $110,000

About The Position

We are currently seeking a Department Manager, RTW (Ready-to-Wear), Shoes & Accessories who will report to the Store Director as part of our dynamic team in Madison. This position involves overseeing the RTW Shoes & Accessories department's performance, customer service, and company image in the store. The role requires demonstrating sales leadership, driving lifetime loyalty with clients, and ensuring the department maximizes its business potential in line with company strategy.

Requirements

  • Minimum of 5 years of experience in a managerial role within the luxury sector.
  • Strong drive for results; goal oriented.
  • Strong knowledge of RTW Shoes & Accessories and luxury retail operations.
  • Demonstrated ability to lead, mentor, and manage a team.
  • Excellent communication skills: ability to communicate effectively both verbally and in writing.
  • Adaptable, organized, and a strong brand ambassador.
  • Multilingual is a plus.

Responsibilities

  • Oversee the RTW Shoes & Accessories department's performance, customer service, and company image in the store.
  • Demonstrate sales leadership by playing an active role on the floor and working to achieve and exceed sales targets for the store and for RTW Shoes & Accessories.
  • Drive lifetime loyalty and spend with new and existing clients by maintaining accurate client records and working closely with the team to ensure the proper client strategy.
  • Ensure the department maximizes its business potential in line with company strategy.
  • Mentor and coach sales team members, developing their competencies, and driving both personal and department-wide sales.
  • Collaborate with the Store Director on recruiting, training, and developing RTW Shoes & Accessories department staff.
  • Ensure compliance with Bottega Veneta’s operational procedures and standards in partnership with the BOH team.
  • Uphold the brand’s service values, delivering exceptional customer service and managing relationships professionally.
  • Perform operational functions such as opening and closing the department, managing stock, and back-office tasks.

Benefits

  • Annual base salary range of $100,000 - $110,000 (plus discretionary bonus).
  • Opportunities for talent development and internal mobility.
  • A stimulating and fulfilling workplace environment.
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