BOTTEGA VENETA Client Advisor, Westfield Topanga

Bottega Veneta • Los Angeles, CA

90d • $25 - $27

About The Position

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Westfield Topanga. This position involves meeting and exceeding monthly sales goals and KPIs through client outreach, developing new clients via appointments and consignments, and informing all clients of new collection deliveries, in-store events, and relevant brand initiatives. The Client Advisor will effectively utilize the Bottega Veneta Client Journey and other selling techniques to maximize each transaction, improve KPIs, and close sales. Establishing and nurturing strong relationships with all clients is essential, along with maintaining client profile records and sustaining a high level of product knowledge on all collections. The role also includes assisting management with basic store opening and closing procedures, maintaining visual standards, and complying with all company policies and procedures.

Requirements

• 1-2 years of previous retail sales experience in a customer service related field, preferably in a luxury environment.
• Ability to consistently achieve and exceed sales goals and KPIs.
• Builds and maintains a loyal client following.
• Genuine interest in fashion and follows industry trends/news.
• Strong work ethic, leadership skills, high energy level, and team-oriented.
• Strong verbal and written communication skills.
• Maintains a polished and well-groomed appearance at all times.
• Luxury retail sales experience preferred.
• Ability to be mobile on the sales floor for extended periods of time.
• Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month.
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.

Responsibilities

• Meet and exceed monthly sales goals and KPIs through client outreach.
• Develop new clients via appointments and consignments.
• Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
• Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions.
• Establish and nurture strong relationships with clients.
• Maintain client profile records.
• Sustain a high level of product knowledge on all collections.
• Assist management with basic store opening and closing procedures.
• Maintain visual standards including merchandise presentation, signage, lighting, and general maintenance.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect.

Benefits

• Commission eligibility
• Opportunities for talent development and internal mobility
• A stimulating and fulfilling workplace environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level