Bottega Veneta-posted 3 months ago
Full-time • Entry Level
New Orleans, LA

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Saks New Orleans. This position involves meeting and exceeding monthly sales goals and KPIs through client outreach, developing new clients via appointments and consignments, and informing all clients of new collection deliveries, in-store events, and relevant brand initiatives. The Client Advisor will effectively utilize the Bottega Veneta Client Journey and other selling techniques to maximize each transaction, improve KPIs, and close sales. Additionally, the role requires establishing and nurturing strong relationships with all clients, maintaining client profile records, and sustaining a high level of product knowledge on all collections. The Client Advisor will assist management with basic store opening and closing procedures, maintain visual standards, comply with company policies, and foster a respectful environment for all associates.

  • Meet and exceed monthly sales goals and KPIs through client outreach.
  • Develop new clients via appointments and consignments.
  • Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
  • Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions.
  • Establish and nurture strong relationships with clients.
  • Maintain client profile records.
  • Sustain a high level of product knowledge on all collections.
  • Assist management with store opening and closing procedures.
  • Maintain visual standards including merchandise presentation and general maintenance.
  • Comply with all company policies and procedures.
  • 1-2 years of previous retail sales experience in a customer service related field, preferably in a luxury environment.
  • Ability to consistently achieve and exceed sales goals and KPIs.
  • Builds and maintains a loyal client following.
  • Genuine interest in fashion and follows industry trends/news.
  • Strong work ethic, leadership skills, high energy level, and team-oriented.
  • Strong verbal and written communication skills.
  • Maintains a polished and well-groomed appearance at all times.
  • Luxury retail sales experience preferred.
  • Ability to be mobile on the sales floor for extended periods.
  • Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month.
  • Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.
  • Luxury retail sales experience preferred.
  • Opportunity to join a global Luxury Group.
  • Endless possibilities to learn and grow.
  • Commitment to fostering internal mobility.
  • Promotes leadership skills and helps employees reach their full potential.
  • Diversity in the workplace.
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