Border Security Program Management Analyst
About The Position
The Border Security Business Analyst will join a dynamic team supporting U.S Federal border security customers. In this role, the candidate will develop border security process artifacts, briefings, and strategic analysis products for key government customers. In addition, they will support transformational initiatives to optimize processes and programs. Duties will include: Assist in designing and conducting analyses that drive changes to established operations, processes, systems and technologies. Support operational and process analyses to deliver improvements in efficiency, effectiveness, and customer satisfaction. Consolidate, analyze, model, interpret, and report on key operational processes, communicate and present relevant insights on trends and potential drivers. Able to support process assessment by extracting and transforming information. Facilitates logistics and processes meetings to assist management in the development of clear statements of quantifiable goals, objectives, and metrics. Ensures process improvements align to strategic objectives. Experienced in developing realistic and practical implementation plans, supported by change management plans with newly reengineered business processes. Develop draft presentations and talking points to support executive briefings. Support hybrid work environments involving work on client site, in a Guidehouse office, and remote.
Requirements
- An ACTIVE and MAINTAINED CBP PUBLIC TRUST
- Bachelor's degree
- THREE (3) years of experience in business analytics or related field
- Experience developing business documents, policies, and processes.
- Advanced experience using MS Word, PowerPoint, Excel, and Teams to develop business products and process improvements.
- Strong business and technical writing experience; able to adjust writing to meet competing priorities between multiple clients and stakeholders.
- Experience presenting trends, research, and recommended continuous improvement to clientele and developing effective briefings and communication products.
Nice To Haves
- Experience developing and updating detailed policy analysis and documents.
- Experience developing process improvements using MS Teams Planner and/or Asana.
- Knowledge of the federal government acquisition process.
- Experience working with DHS components.
- Experience supporting federal law enforcement agencies.
- Master's degree in relevant field (Public Policy, Business, Communications, or Public Affairs)
Responsibilities
- Assist in designing and conducting analyses that drive changes to established operations, processes, systems and technologies.
- Support operational and process analyses to deliver improvements in efficiency, effectiveness, and customer satisfaction.
- Consolidate, analyze, model, interpret, and report on key operational processes, communicate and present relevant insights on trends and potential drivers.
- Able to support process assessment by extracting and transforming information.
- Facilitates logistics and processes meetings to assist management in the development of clear statements of quantifiable goals, objectives, and metrics.
- Ensures process improvements align to strategic objectives.
- Experienced in developing realistic and practical implementation plans, supported by change management plans with newly reengineered business processes.
- Develop draft presentations and talking points to support executive briefings.
- Support hybrid work environments involving work on client site, in a Guidehouse office, and remote.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
