Border Security Operational SME

American Systems•Chantilly, VA

About The Position

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. As a Border Security Operational SME with AMERICAN SYSTEMS, you will have the opportunity to do the following: Execute liaison activities across the nation serving as a point-of-contact for local USBP operations related to mission focused technology. Arrange and assure delivery of essential training ensuring all operational personnel are adequately skilled and prepared. Provide both remote and in-person support (“reach-back services”) to USBP sectors and stations during technology refreshes, modernization, and enhancement initiatives. Coordinate, facilitate, and participate in site visits in collaboration with sector Points of Contact (POCs), ensuring sector requirements are assessed, communicated, and resources deployed effectively. Collect operational feedback, document best practices, and submit reports on training, asset deployments, and operational issues to various levels of leadership. Oversee and support the integration, deployment, and fielding of new technologies, bridging communication between sectors and program management. Ensure timely resolution of sector issues, communicating resolutions and pertinent information to various stakeholders for inclusion in briefings and notifications. Facilitate direct communication and collaboration between USBP sectors, headquarters, and the central program office, supporting process improvements and alignment with strategic goals. Maintain currency on the types and abilities of sensors in support of border security operations. Perform regular inspections and preventive maintenance, including alignment, inspection, and testing of sensors. Provide technical assistance during the operation of UGS. Provide technical support and training to team members on UGS operations and maintenance. Ensure all activities comply with safety protocols and operational guidelines. Maintain detailed records of sensor deployments, maintenance activities, and system performance. Maintain diagnostic and operational tools, support, and test equipment. Collaborate with team members to plan and execute sensor deployment missions. Coordinate with specific CBP offices and DHS officials to ensure alignment with operational objectives, collect operational feedback, and document requirements; ensure appropriate informational collaboration and reporting. Assist in the development and implementation of new UGS technologies and strategies. Assist with other USG duties in collaboration with USBP personnel.

Requirements

Active CBP BI or TOP SECRET Clearance
U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance
12+ years' experience with CBP.
Degree in electronics, telecommunications, or a related field or equivalent military or law enforcement training.
Experience with various border security technologies;
Knowledge of best practices related to deployment of border security technologies.
Understanding of the geographical and environmental conditions and challenges related to deployment areas and techniques for adapting to these conditions.
Knowledge of relevant laws and regulations governing border technology use and adherence to safety protocols.
Willingness to travel.
Excellent communication, facilitation, and presentation skills.

Responsibilities

Execute liaison activities across the nation serving as a point-of-contact for local USBP operations related to mission focused technology.
Arrange and assure delivery of essential training ensuring all operational personnel are adequately skilled and prepared.
Provide both remote and in-person support (“reach-back services”) to USBP sectors and stations during technology refreshes, modernization, and enhancement initiatives.
Coordinate, facilitate, and participate in site visits in collaboration with sector Points of Contact (POCs), ensuring sector requirements are assessed, communicated, and resources deployed effectively.
Collect operational feedback, document best practices, and submit reports on training, asset deployments, and operational issues to various levels of leadership.
Oversee and support the integration, deployment, and fielding of new technologies, bridging communication between sectors and program management.
Ensure timely resolution of sector issues, communicating resolutions and pertinent information to various stakeholders for inclusion in briefings and notifications.
Facilitate direct communication and collaboration between USBP sectors, headquarters, and the central program office, supporting process improvements and alignment with strategic goals.
Maintain currency on the types and abilities of sensors in support of border security operations.
Perform regular inspections and preventive maintenance, including alignment, inspection, and testing of sensors.
Provide technical assistance during the operation of UGS.
Provide technical support and training to team members on UGS operations and maintenance.
Ensure all activities comply with safety protocols and operational guidelines.
Maintain detailed records of sensor deployments, maintenance activities, and system performance.
Maintain diagnostic and operational tools, support, and test equipment.
Collaborate with team members to plan and execute sensor deployment missions.
Coordinate with specific CBP offices and DHS officials to ensure alignment with operational objectives, collect operational feedback, and document requirements; ensure appropriate informational collaboration and reporting.
Assist in the development and implementation of new UGS technologies and strategies.
Assist with other USG duties in collaboration with USBP personnel.

Benefits

AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

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