Booth Attendant Valet

Fontainebleau Las Vegas•Las Vegas, NV

11d•$18

About The Position

The Valet Booth Attendant is responsible for managing the valet parking booth and ensuring efficient and organized guest vehicle services. This position greets guests warmly, handles key exchanges, and coordinates with valet attendants to provide exceptional valet parking experiences.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required
Proven experience in a similar guest service role within a luxury hotel, high-end resort, or upscale establishment
Ability to maintain a valid Drivers’ License and clean driving record
Excellent communication and interpersonal skills, with a polished and professional demeanor
Customer-centric mindset with a passion for delivering exceptional and personalized guest experiences
Proficiency in using valet parking systems
Knowledge of traffic flow management and valet parking best practices
Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.
The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Responsibilities

Maintain the valet parking booth, ensuring a professional and organized setup
Welcome guests with a warm and friendly demeanor, creating a positive first impression upon their arrival
Manage the check-in process for guests' vehicles, recording necessary information, and handling key exchanges accurately
Communicate with valet attendants to ensure a seamless flow of vehicles and timely retrieval for departing guests
Assist in managing parking logistics to optimize space and accommodate guest arrivals
Collect valet parking fees from guests, accurately process payments, and maintain a secure cash handling process
Provide guests with information about valet parking services, fees, and any other relevant details
Handle guest concerns or issues related to valet services with empathy and efficiency, finding timely resolutions or escalating matters to Front Services management
Ensure the proper functioning and cleanliness of equipment, such as ticketing machines and key storage systems
Foster positive guest relations by being approachable, courteous, and attentive to their needs during the valet parking process
Coordinate with other hotel departments, such as the front desk, bell services, and transportation, to ensure a seamless guest experience
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary