Boost Cafe Server

Peregrine Hospitality•Napa, CA

14h•$17•Onsite

About The Position

The Boost Cafe Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. The individual is also responsible for receiving and delivering guests orders, making healthy drinks as per the recipes, and providing overall positive experience to the guests. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Must have a thorough knowledge of the Boost Café Menu and be able to make various health drinks, smoothies, and smoothies bowls. Participate in all resort required meetings and trainings. Be familiar with the organization of the Spa. Maintain regular attendance in compliance with Silverado Resort Standards, as required by scheduling, which will vary according to the needs of the resort. Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Maintain a friendly and warm demeanor at all times. Employees must be attentive, friendly, helpful and courteous to all guests, managers and fellow employees at all times. Have a thorough knowledge of the drink and food menu at the Spa. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to established checklist. Ensure that working area is clean and organized. Answer the telephone according to standards. Consistently upsell food, beverage, and promotional items to guests. Ensure overall guest satisfaction. Abide by all resort policies and safety rules. Perform other duties as requested by management.

Requirements

In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.

Responsibilities

Providing the highest quality of service to guests in an attentive, courteous, and efficient manner
Receiving and delivering guests orders
Making healthy drinks as per the recipes
Providing overall positive experience to the guests
Adhering to the company’s Service culture – 4 Keys to creating guests for life
Actively participate in team member referral program and be a Talent Ambassador for Silverado Resort
Participating in all resort required meetings and trainings
Having a thorough knowledge of the Boost Café Menu and be able to make various health drinks, smoothies, and smoothies bowls
Being familiar with the organization of the Spa
Maintaining regular attendance in compliance with Silverado Resort Standards, as required by scheduling, which will vary according to the needs of the resort
Complying with Silverado Resort Standards and regulations to encourage safe and efficient resort operations
Understanding and applying complex information, data, etc. from various sources to meet appropriate objectives
Maintaining a friendly and warm demeanor at all times
Being attentive, friendly, helpful and courteous to all guests, managers and fellow employees at all times
Having a thorough knowledge of the drink and food menu at the Spa
Servicing guests with all food and beverage requirements in an attentive, courteous, and efficient manner
Being familiar with the operation of the P.O.S system
Performing cashiering functions by closing checks and preparing end of shift paperwork
Performing opening and closing procedures and side-work duties according to established checklist
Ensuring that working area is clean and organized
Answering the telephone according to standards
Consistently upselling food, beverage, and promotional items to guests
Ensuring overall guest satisfaction
Abiding by all resort policies and safety rules
Performing other duties as requested by management