BOOM's Team Member

Spice Catering Co•Lakewood, OH

22d•$12 - $13

About The Position

A Team Member supports the daily operations of the pizza shop and helps create a positive experience for every guest. This role assists with food preparation, customer service, order accuracy, cleanliness, and overall shop efficiency. Team Members work collaboratively to maintain quality standards and ensure a welcoming environment.

Requirements

Strong work ethic and dependability
Clear and professional communication
Willingness to learn and follow established processes
Ability to work effectively in a fast-paced environment
Availability for evenings, weekends, and holidays as needed

Nice To Haves

Previous experience in food service or customer service
Basic understanding of food handling practices
Familiarity with point-of-sale systems

Responsibilities

Greets guests and provides friendly, helpful service.
Takes orders accurately in person, online, and by phone.
Operates the POS system to enter orders and process payments.
Addresses basic guest questions or concerns and elevates issues when needed.
Prepares ingredients according to recipes and food safety protocols.
Assists with making pizzas, salads, sides, and other menu items.
Follows proper portioning, cooking, and assembly procedures.
Maintains a clean and organized workstation.
Operates kitchen equipment safely.
Monitors product quality and communicates when supplies need replenished.
Performs routine cleaning tasks such as dishwashing, sweeping, and sanitizing surfaces.
Follows all health, safety, and sanitation guidelines.
Works collaboratively with teammates across all areas of the shop.
Follows direction from supervisors and seeks clarification when needed.
Contributes to a positive, respectful work environment.