Bookstore Manager

University of San Francisco•Interlachen, FL

16d

About The Position

The Bookstore Manager is responsible for the overall leadership, management, and fiscal performance of the University of San Francisco’s store located at its downtown campus at 101 Howard Street. This position oversees all aspects of store daily operations, including inventory management, retail sales, customer service, financial reporting, store design, marketing, and staff supervision. The Manager ensures that the store provides high-quality service to students, faculty, staff, alumni, and visitors while supporting the academic mission and strategic goals of the institution.

Requirements

Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field required.
Minimum of three (3) years of progressively responsible experience in retail or bookstore management.
Demonstrated experience in budgeting, inventory management, and staff supervision.
Excellent organizational, analytical, and interpersonal skills.
Proficiency with point-of-sale (POS) systems, inventory control software, and Microsoft Office Suite or Google Workplace applications.
Ability to work flexible hours, including evenings and weekends, as required by academic and operational demands.
Ability to lift and carry up to 30 pounds.
Ability to stand and walk for extended periods.
Ability to perform physical tasks related to inventory management and merchandising.

Responsibilities

Monitor inventory levels and order inventory in conjunction with the Purchasing and Ancillary Services Department, in accordance with University policies and vendor agreements.
Maintain an organized, clean, and visually appealing store environment that promotes a positive customer experience.
Hire and manage part-time Sales Associates.
Develop, monitor, and manage the bookstore’s annual budget to achieve revenue and profitability targets.
Prepare regular financial and operational reports, including sales analysis and expense tracking.
Ensure compliance with institutional financial policies, purchasing policies, and vendor contracts.
Implement effective loss prevention and cash-handling procedures in accordance with USF policies.
Recruit, train, supervise, and evaluate bookstore staff, including full-time, part-time, and student employees.
Establish work schedules and assign duties to ensure appropriate coverage during peak operational periods.
Provide leadership that fosters teamwork, accountability, and professional growth among staff members.
Deliver a high standard of customer service to all bookstore patrons.
Serve as the primary liaison to academic departments, administrative offices, and external vendors regarding bookstore operations.
Collaborate with faculty and administration to align bookstore services with institutional needs and academic calendars.
Promote bookstore programs and services through on-campus and digital communication channels.
Plan, organize, and execute promotional events and seasonal sales.
Manage the store’s quarterly book club meetings.
Oversee the bookstore’s marketing efforts, including digital and social media presence, to increase engagement and sales.
Ensure that all marketing activities comply with university branding guidelines and licensing agreements.
Perform other duties as assigned from time to time by the Associate Vice President for Finance & Treasury in order to meet the operational needs of the department.