Xtend-posted 3 days ago
Full-time • Entry Level
Grand Rapids, MI
101-250 employees

Are you a detail-driven professional who enjoys problem-solving and working behind the scenes to protect members' financial well-being? We're seeking a Bookkeeping Specialist to provide stand-in and daily bookkeeping services to our credit union partners through Xtend Bookkeeping. In this role, you'll carefully maintain live credit union member accounts, support general ledger accuracy, and help ensure compliance with credit union policies and procedures. You'll also contribute to evolving services related to exception processing and general ledger balancing. If accuracy, accountability, and financial integrity matter to you, this could be a great fit. What is Xtend? Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members including bookkeeping, back-office support, and contact center services. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

  • Complete daily bookkeeping procedures for credit union clients in compliance with established policies and procedures
  • Post and balance journal entries for ACH, Share Draft, Credit Cards, ATM, and Corporate Statements
  • Prepare and deliver daily end-of-day reports reflecting general ledger status
  • Communicate with credit union staff via Zendesk and email to obtain reports and resolve daily transaction needs
  • Perform end-of-month close activities, including general ledger balancing and reconciliation reporting
  • Provide backup and peer coverage for other Bookkeeping Specialists as needed
  • Assist with stand-in service coverage when requested by credit unions
  • Complete special balancing projects approved by management
  • Perform Bookkeeping Associate duties for one credit union per quarter to maintain disaster recovery readiness
  • Complete required annual ACH processing training
  • Perform other duties as assigned
  • High school diploma or equivalent required
  • Exceptional attention to detail and accuracy
  • Ability to exercise discretion when handling sensitive or confidential information
  • Strong visual acuity for close-range, detail-oriented work
  • Excellent listening skills with the ability to follow detailed verbal instructions
  • Professional, clear written and verbal communication skills
  • Manual dexterity and hand-eye coordination for repetitive data entry and precise document handling
  • Demonstrated initiative in expanding job knowledge, analytical skills, and understanding credit union operations
  • Associate degree in a business-related field or equivalent work experience preferred
  • Experience with CUBASE preferred
  • Opportunity to support credit unions nationwide and make a meaningful impact for members
  • A collaborative environment aligned with cooperative values
  • Continuous learning through hands-on experience with CUBASE and industry-leading tools
  • Unlimited growth potential
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