Bookkeeper / Customer Service
About The Position
Bookkeeper / Customer Service We are a fast-growing food distribution company dedicated to delivering high-quality products and exceptional service to restaurants, retailers, and foodservice partners. We’re looking for a versatile, detail-oriented individual who can wear multiple hats and thrive in a dynamic, fast-paced environment. Position Overview This position plays a key role in ensuring smooth day-to-day operations across finance, customer relationships, and logistics. This hybrid role is ideal for someone who enjoys variety, takes initiative, and excels at keeping both numbers and people organized.
Requirements
- 2+ years of experience in bookkeeping, accounting, or financial administration.
- Experience in customer service or operations—food distribution or related industry a plus.
- Proficiency with QuickBooks (or similar), Excel/Google Sheets, and general office software.
- Strong communication skills (written and verbal).
- Excellent organizational skills and attention to detail.
- Ability to multitask and adapt in a fast-paced environment.
Nice To Haves
- Knowledge of food distribution, logistics, or inventory systems preferred but not required.
Responsibilities
- Maintain accurate financial records using QuickBooks
- Process accounts payable and accounts receivable, including invoicing and payment reconciliation.
- Monitor customer account balances and follow up on outstanding payments.
- Prepare weekly and monthly financial reports for management.
- Assist with budgeting, cost tracking, and inventory-related financial records.
- Coordinate with the external accountant as needed.
- Serve as a primary point of contact for customer inquiries, orders, and account questions.
- Process incoming orders via phone, email, or online systems.
- Handle product questions, resolve issues, and provide timely, accurate information.
- Maintain positive and professional relationships with customers, suppliers, and partners.
- Track customer feedback and report trends to the management team.
- Coordinate delivery schedules with drivers and warehouse staff.
- Assist with inventory management, product availability checks, and stock reconciliation.
- Prepare order sheets, pick lists, and dispatch information.
- Help streamline operational workflows and identify opportunities for efficiency improvements.
- Provide general administrative support to the operations team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
