Bonded Warehouse Manager

Outerspace•Phoenix, AZ

6h•$85,000 - $105,000

About The Position

The Bonded Warehouse Manager is responsible for overseeing all bonded warehouse operations to ensure full compliance with U.S. Customs and Border Protection (CBP) regulations while maintaining operational efficiency, inventory accuracy, and security standards. This role leads warehouse personnel, manages regulatory compliance, and serves as the primary liaison between clients, customs brokers, and government agencies.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred
5–8 years of warehouse operations experience, with 3-5 years of supervisory or management experience
3–5 years of direct bonded warehouse or customs compliance experience required
Strong working knowledge of CBP bonded warehouse regulations (19 CFR Part 19)
Experience managing CBP audits and regulatory inspections required
Advanced knowledge of bonded documentation and entry processing
Strong analytical, organizational, and documentation skills
Strong communication skills
High level of integrity and accountability
Advanced computer skills (data entry, email, inventory systems, Google Suite, etc.)
Experience with WMS or inventory tracking systems
Ability to stand and walk for extended periods of time

Nice To Haves

Bilingual (English, Spanish) a plus, but not required

Responsibilities

Serve as primary point of contact for CBP officers, auditors, and government agencies
Oversee and approve all bonded admissions, withdrawals (consumption/export), transfers, destructions, and manipulations
Ensure proper execution and documentation of CBP Forms (including 214s, 7501s, 3461s, permits, and related documentation)
Maintain complete and audit-ready bonded inventory records at all times
Ensure record retention meets or exceeds regulatory requirements
Lead and manage CBP audits, compliance reviews, and examinations
Conduct internal compliance audits and risk assessments
Direct all daily bonded warehouse operations including receiving, storage, labeling, manipulation (if applicable), and outbound processing
Enforce strict physical segregation of bonded and non-bonded merchandise
Ensure real-time accuracy of inventory within the WMS and CBP reporting systems
Oversee cycle counts and full physical inventories; reconcile variances immediately
Establish and monitor KPIs for inventory accuracy, processing time, compliance adherence, and operational efficiency
Implement continuous improvement initiatives to reduce risk and improve workflow
Ensure timely and compliant release of goods to avoid penalties or delays
Supervise and develop bonded warehouse clerks and operational staff
Provide ongoing training on CBP compliance requirements and documentation standards
Hold team accountable for accuracy, procedural adherence, and regulatory discipline
Resolve discrepancies with brokers and clients proactively
Provide bonded inventory reporting and compliance updates to customers
Other duties as assigned