Boiler Room Server

Cape Resorts • Cape May, NJ

83d

About The Position

Serve food and beverage items to customers in a friendly, enthusiastic, professional and timely manner. These duties may be described as, but not limited to: Take orders for and serve all food and beverage requests, using suggestive selling techniques to up sell as much as possible. Clear tables during service. Control guest checks and secure proper payment. Ensure station and table set ups are complete and perform various side duties as assigned by the Outlet Supervisor. Maintain proper condition and cleanliness of dining areas and servicing equipment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Requirements

• Good communication skills, both verbal and written.
• Basic computational ability.
• Basic computer skills.
• Knowledge of appropriate table settings and service ware.
• Ability to describe all menu items, prices and methods of preparation.
• Ability to use suggestive selling techniques.
• Ability to stand and exert well-paced mobility for up to 4 hours.
• Ability to lift trays of food or food items weighing up to 30 pounds.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Take orders for and serve all food and beverage requests.
• Use suggestive selling techniques to up sell as much as possible.
• Clear tables during service.
• Control guest checks and secure proper payment.
• Ensure station and table set ups are complete.
• Perform various side duties as assigned by the Outlet Supervisor.
• Maintain proper condition and cleanliness of dining areas and servicing equipment.
• Attend all scheduled training sessions and meetings.

Benefits

• Maintain a neat, clean and well-groomed appearance per Congress Hall standards.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED