BOH Team Lead

MSG Entertainment Holdings•New York City, NY

10h•Onsite

About The Position

We are looking to hire a hard-working and experienced BOH Team Lead to supervise all food preparation activities and ensure that high standards of hygiene and cleanliness are maintained. Practices proper product control, handling of inventory and equipment, and follows food safety/sanitation guidelines. The BOH Team Lead will manage and train employees in food safety, food production, guest relations, equipment use and maintenance. Direct preparation of foods per recipes and standardized operating procedures, keep daily inventory and waste management records of food product and ensure quality control for food product served to guests. Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents. Supervises, trains and motivates staff. Will resolve conflicts and/or customer complaints, complete staff evaluations and address performance issues in a timely manner. Opens and closes concession stands and supervises employees throughout the length of the event. Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Department of Health standards. Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed.

Requirements

Must be knowledgeable of various cooking techniques and have a passion for food
Must be able to work in a fast-paced environment and demonstrate excellent organizational, communication and time management skills
Should have at least 2-3 years of supervisory or lead experience in food service
Must have New York City Food Protection Certificate along with previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws
Food operations/service preferred in accordance with NYC Board of Health regulations
Experience resolving inventory discrepancies
Must have exceptional interpersonal skills and be people oriented
Commitment to providing a high-quality service experience for guests from team and themselves
Must be able to multi-task and prioritize in a deadline-oriented environment
Possess exceptional attention to detail and strong follow-up skills necessary
Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics
Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency
Skilled at working collaboratively and in a team environment
Strong interpersonal skills
Ability to lift up to 50lbs and pull up to 75lbs
Must be available to work a flexible schedule mostly nights and weekends, holidays required

Responsibilities

Supervise all food preparation activities
Ensure that high standards of hygiene and cleanliness are maintained
Practice proper product control, handling of inventory and equipment
Follow food safety/sanitation guidelines
Manage and train employees in food safety, food production, guest relations, equipment use and maintenance
Direct preparation of foods per recipes and standardized operating procedures
Keep daily inventory and waste management records of food product
Ensure quality control for food product served to guests
Inspect locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents
Supervise, train and motivate staff
Resolve conflicts and/or customer complaints
Complete staff evaluations and address performance issues in a timely manner
Open and close concession stands and supervises employees throughout the length of the event
Ensure that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Department of Health standards
Participate in meetings as deemed necessary
Ensure all safety rules and regulations are followed