Full-Time Body Shop Receptionist

Germain Honda of Dublin•Dublin, OH

1d•Onsite

About The Position

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Body Shop Receptionist , you will serve as the first point of contact for customers visiting our body shop, providing exceptional customer service and ensuring smooth communication between customers and the service team. Your friendly demeanor and attention to detail will help maintain a positive experience for all clients.

Requirements

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Ability to multitask and manage time effectively
Proficient with Microsoft Office and basic computer applications
Professional appearance and attitude
Valid driver’s license and clean driving record

Responsibilities

Greet customers warmly upon arrival and assist with check-in for body shop services
Answer incoming phone calls and schedule appointments efficiently
Maintain accurate records of customer information and repair orders
Communicate status updates between customers and the body shop technicians
Coordinate with insurance companies as needed
Handle billing and payments related to body shop services
Keep the reception area clean and organized