Body Shop Office Coordinator (Norwood)

Nucar Southern New EnglandNorwood, MA
2d

About The Position

Body Shop Office Coordinator Join the Nucar Team! Nucar is looking for an energetic, people-focused Body Shop Office Coordinator to be the friendly face of our Collision Center. If you love helping customers, staying organized, and working in a fast-paced environment, this is a great opportunity to grow your career with a respected automotive group. You'll be the go-to person for customers from the moment they walk in to the moment they drive away-making sure their experience is smooth, positive, and stress-free.

Requirements

  • Strong people skills and a positive, can-do attitude
  • Excellent phone and communication skills
  • Organized, detail-oriented, and comfortable multitasking
  • Able to handle cash and basic transactions
  • Willing to help with inventory maintenance and organization
  • Basic computer and scheduling system experience

Nice To Haves

  • Automotive, body shop, or customer service experience is a plus

Responsibilities

  • Welcome customers and guide them through the repair process with confidence and care
  • Answer phones, assist customers, and keep communication flowing
  • Schedule appointments, vehicle drop-offs, and pick-ups
  • Provide clear updates on repair status and next steps
  • Cash out customers and process payments accurately
  • Work closely with technicians, estimators, and management to keep things moving
  • Help maintain and organize inventory and shop supplies
  • Deliver outstanding customer service every step of the way

Benefits

  • Competitive pay
  • Excellent benefits (medical, dental, vision, vacation, 401(k), and more)
  • A team-oriented, supportive work environment
  • Opportunities for growth within the Nucar organization
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