Body Shop Office Administrator/Accounting Booker- Park Place Bodywerks Plano

Asbury Automotive•Plano, TX

About The Position

Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. The purpose of the Office Administrator/Accounting Booker is to ensure an extraordinary client experience while creating client advocates. To post final charges on completed repair orders, verifying that all labor and parts charges are documented.

Requirements

High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
A positive attitude and willingness to be a team member are essential to this position.
This job requires "people" skills and a genuine desire to service the client.

Responsibilities

Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order (RO)
Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standards
Knows and understands the manufacturer warranty policy and procedures
Determines and enters the applicable labor operation codes, failure codes, and other administrative data required
Records (flag) the appropriate technicians for the hours earned on the operations they performed
Ensures that all deductibles are properly documented so they are collected from the client at the time of repair completion and vehicle delivery
Communicates with Parts Department and Technicians to verify that all charges are documented Enters and revises information and description of repairs in computer system
Prepares and delivers repair orders for billing
Obtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order
Acts as back up to the front desk and Cashier as needed Scans closed ROs
Issues POs for vendors and processes POs and invoices
Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
Knows and understands the Company's Privacy and Information Security Policy, and adhere to its requirements
Attends weekly department meetings
Assist with the accounting schedules and accounts receivables
Meet with the Body Shop Director regularly to review business matters and develop plans to increase profitability
Open and close repair orders for all incoming and outgoing vehicles in a timely manner
Build reports for Supervisors as needed
Booking and closing of tickets
Other duties as assigned