Body Shop Manager - Jordan Ford

Sonic AutomotiveMishawaka, IN
5h$95,000 - $150,000

About The Position

The Body Shop/ Collision Manager oversees operations, drive profitability, and lead technical development within a busy collision center. The ideal candidate will have at least 5+ years of experience managing dealer collision centers with high-volume throughput and a proven track record of operational excellence.

Requirements

  • Minimum 5 years of experience managing a high-volume automotive dealer collision center.
  • Strong leadership and team development skills.
  • Solid understanding of collision center financials, KPIs, and operational benchmarks.
  • Proficiency in managing sublet work, vendor partnerships, and parts operations.
  • Excellent communication and organizational abilities.
  • Must be authorized to work in the USA.
  • Valid driver's license and good driving record.
  • Must be able to pass all pre-employment requirements including background check, MVR, and drug screening.

Nice To Haves

  • Ford brand experience a plus.

Responsibilities

  • Manage day-to-day operations of a high-volume collision center, ensuring productivity, safety, and quality standards are consistently met.
  • Hire, train, motivate, and monitor performance of collision department staff to build a strong, efficient team.
  • Develop and implement efficient workflow processes, including scheduling, dispatching, and monitoring technician productivity.
  • Oversee accurate estimating, parts ordering, sublet coordination, and timely repair completion.
  • Monitor departmental KPIs and financial performance; proactively address variances to meet business objectives.
  • Ensure compliance with all federal, state, and local regulations, including OSHA and hazardous materials handling.
  • Lead ongoing technical and procedural training for staff; facilitate manufacturer and third-party training opportunities.
  • Maintain a strong focus on customer satisfaction through high-quality repairs and timely communication.
  • Manage vendor relationships to ensure competitive pricing and adherence to negotiated terms.
  • Foster a culture of safety, accountability, and continuous improvement within the collision and reconditioning operations.

Benefits

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.
  • comprehensive training
  • competitive compensation
  • unparalleled benefits
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