About The Position

A state-of-the-art work environment and excellent salary is waiting for you when you join Ferman’s Collision Centers as an Experienced Body Shop Estimator. The sky’s the limit working with one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive automotive groups in the industry. The ideal candidate has at least 5-years' experience, accurate math and estimating skills and loves the Guest service side of the Collision business. You present a positive attitude , are self-motivated, can multi-task effectively in a fast-paced environment. Honesty, integrity, perseverance and job commitment are qualities you possess.

Requirements

  • Experience as a Collision Estimator.
  • Excellent Guest relations skills.
  • Desire to achieve Consumer Satisfaction scoring at or above company required levels for work quality and repair cycle time.
  • Excellent verbal & non-verbal skills, listening skills and ability to problem-solve.
  • High school diploma or GED equivalent preferred.
  • Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States.
  • Must be able to pass a pre-employment background screening and drug test.

Nice To Haves

  • Bi-lingual with proficiency in both English and Spanish highly desirable.

Responsibilities

  • Estimate vehicle damage repair costs and submit to insurance company, or to Guest for self-pay.
  • Initiate Repair Orders.
  • Assist Guest with insurance claims and submit claims.
  • Invoice and reconcile insurance claims and collect payment.
  • Invoice Guest for self-pay and collect payment.
  • Maintain Guest contact throughout the entire vehicle repair process and communicate timeline for completion.
  • Prepare pre-delivery paperwork.
  • Review work performed and inspect vehicle prior to delivery to Guest.
  • Deliver completed vehicle to Guest.
  • Perform other administrative duties as assigned.

Benefits

  • Competitive salary commensurate with experience.
  • Excellent growth and opportunities for advancement.
  • Modern, state-of-the-art Service facilities.
  • Paid training and education to achieve, and maintain, any job certifications required.
  • 401K with company participation.
  • Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
  • Short-term & long-term disability insurance available.
  • HSA (health savings account).
  • PTO (paid time off).
  • Employee pricing for new & used vehicles, service and parts.
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