Body Shop Estimator

Fairway Automotive Group•Greenville, SC

16h

About The Position

The Body Shop Estimator is responsible for assessing vehicle damage and preparing accurate repair estimates. This role involves working closely with customers, insurance companies, and the body shop team to ensure a smooth repair process from start to finish. The ideal candidate has strong communication skills, attention to detail, and experience in collision repair estimating software.

Requirements

High school diploma or equivalent (associate degree or trade certification preferred)
2+ years of experience as a body shop estimator or in a related role
Familiarity with estimating software (CCC One, Audatex, Mitchell, etc.)
Knowledge of collision repair procedures and insurance claim processes
Strong organizational and time management skills
Excellent written and verbal communication skills
Valid driver’s license and clean driving record
Ability to stand, walk, and inspect vehicles for extended periods
Ability to work in varying weather conditions
Occasional lifting of up to 25 lbs

Responsibilities

Greet customers and gather information to assess their repair needs
Inspect damaged vehicles and document all necessary repairs
Prepare detailed repair estimates using estimating software (e.g., CCC One, Audatex)
Submit estimates to insurance companies and negotiate approvals
Explain repair estimates and processes to customers in a clear, professional manner
Coordinate with technicians, parts department, and management to ensure timely repairs
Follow up on repair status and keep customers updated throughout the process
Ensure all required documentation and photos are submitted and filed properly
Maintain knowledge of current industry repair standards and procedures
Provide excellent customer service and ensure satisfaction with repair experience