Body Shop Estimator / Adjuster - Bear Collision

Hertrich Family of Automobile Dealers•Bear, DE

29d

About The Position

We see our customers after experiencing one of their worst days.....A CAR ACCIDENT! Here at Hertrich Collision Centers we strive to make that terrible day turn into the best customer service experience they deserve. By paying attention, to our customers' needs and wants while going beyond our desire to help. Do you genuinely enjoy helping others?....Do you truly care about those around you in their time of need?...... Then continue reading, The Hertrich Collision Centers are what you have been looking for in your next big career move! The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 14 Collision Centers, and 18 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.

Requirements

3+ years of prior automotive body shop estimating/ collision center estimator/ insurance adjuster/ collision center adjuster experience
Effective communication and written skills to provide excellent customer service
Confidence in handling high volumes under pressure
A good outstanding of vehicle repair and insurance process to effectively communicate with customer, insurer, and repair personnel
Knowledge and experience working with insurance companies, preferred
Strong organization and computer skills
High School diploma or equivalent required, continued field related education is preferred
Must have a valid driver's license with few to no points

Nice To Haves

Knowledge and experience working with insurance companies, preferred
continued field related education is preferred

Responsibilities

Greet all customers/vendors in professional and courteous manner
Automotive Body Shop Estimators examine and inspect damaged vehicles and create estimates for repair costs to restore the vehicles to pre-loss condition
Prepare damage reports in an accurate and efficient manner
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
Develop and maintain an excellent working relationship with insurance industry, fleets, manufacturers, their representatives and customers
Obtain signatures, process paperwork, and computer entries according to company standards
Keeps customer informed and updated on the status throughout repair
Dispatches and maintains an organized workload
Other duties as instructed by management

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