Body Shop/Collision Center Manager - McCarthy Chevrolet

McCarthy Auto Group•Lee's Summit, MO

About The Position

McCarthy Chevrolet- Lee's Summit is seeking an experienced and motivated Body Shop Manager to oversee the daily operations of our collision center. This role is responsible for managing staff, driving operational efficiency, ensuring high-quality repairs, and delivering an exceptional customer experience. The ideal candidate has strong leadership skills, a solid understanding of body shop operations, and the ability to balance production, profitability, and customer satisfaction.

Requirements

3 - 5+ years of experience in collision repair or body shop management
Strong knowledge of estimating systems (CCC, Mitchell, Audatex, or similar)
Proven leadership and team management experience
Understanding of insurance processes and DRP relationships
Ability to manage multiple priorities in a fast-paced environment
Strong communication, organizational, and problem-solving skills
Valid driver’s license and clean driving record

Responsibilities

Oversee all day-to-day body shop operations, including workflow, scheduling, and production
Lead, coach, and develop body shop staff (estimators, technicians, painters, and support team)
Ensure repairs are completed accurately, on time, and in compliance with manufacturer and insurance standards
Review estimates, supplements, and repair plans for accuracy and profitability
Manage relationships with insurance partners and handle escalated claims or customer concerns
Monitor repair processes, cycle time, labor efficiency, CSI, and gross profit
Maintain a safe, clean, and organized shop environment in compliance with OSHA and dealership policies
Control costs related to labor, parts, sublet work, and materials
Collaborate with dealership leadership and other departments to support overall fixed operations goals
Ensure proper documentation, repair quality control, and final vehicle inspections