Body Shop / Collision Center General Manager - Newark Collision

HERTRICH Family of Automobile Dealerships • Newark, DE

3d

About The Position

The Hertrich Family of Dealerships and Collision Centers is looking for its next world-class Collision Center / Body Shop General Manager!
Drive Your Career Forward with the Hertrich Family of Dealerships!
Are you an experienced, motivated leader in the collision repair industry looking for your next big opportunity? Do you thrive in a fast-paced environment and have a passion for developing high-performing teams? If you're ready to take your career to the next level, we want to hear from you!
About Us
The Hertrich Family of Dealerships is proud to represent 24 dealerships, 15 Collision Centers, and 18 leading automotive brands across the Delmarva Peninsula and beyond. As a third-generation family business, we're committed to excellence, integrity, and supporting the communities we serve. Our organization is growing, and we're seeking dynamic individuals to grow with us.

Requirements

• Minimum 2 years of leadership experience in a collision center or auto body shop (required)
• Prior experience with estimating and working with insurance adjusters (required)
• In-depth understanding of the collision repair process
• Proven ability to manage high volumes and meet deadlines under pressure
• Strong communication and organizational skills
• Valid driver's license with a clean driving record
• High School diploma or GED required

Nice To Haves

• Proficiency in estimating and shop management software (preferred)

Responsibilities

• Lead daily operations of a busy, high-performing collision center
• Build strong relationships with customers, insurance partners, fleets, and manufacturers
• Conduct and review vehicle damage estimates to ensure quality and accuracy
• Oversee production scheduling, workflow, and cost control to maximize efficiency
• Coach, support, and develop your team for long-term growth and success
• Ensure top-tier customer satisfaction and shop performance standards are consistently met

Benefits

• Highly competitive salary with huge earning potential and monthly performance incentives
• Full benefits package after 90 days, including medical, dental, vision, life insurance, and more
• Consistent Monday-Friday schedule for work-life balance
• Weekly pay - every Friday!
• Paid holidays, vacation, and personal days
• 401(k) with employer match
• Exclusive employee discounts on vehicle purchases and services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED