Body Shop Advisor

Beaman Toyota•Nashville, TN

66d•$70,000 - $100,000

About The Position

Beaman Toyota Collision Center, a Hudson Automotive Company, is actively seeking Collision Center Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Beaman Toyota Collision Center and Hudson Automotive Group? Monday - Friday No Weekends Consistent High Work Volume Company Funded Specialty Training

Requirements

Previous Customer Service Experience Required

Nice To Haves

Previous Body Shop Estimator Experience Preferred

Responsibilities

Taking pictures of the vehicles.
Schedules service appointments.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Walks around the vehicle with customer as needed to confirm the damages and prior damage.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts
Verifies Insurance claim information before starting repairs.
Verifies Payments and proper documentation from the Insurance Co.
Checks on progress of repair throughout the process daily.
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.