Bodily Injury Claims Adjuster (Attorney Represented)

GAINSCORichardson, TX
28dHybrid

About The Position

We are seeking a skilled and experienced Bodily Injury Claims Adjuster to join our team, focusing on attorney-represented claims. This role involves investigating, evaluating, and settling claims by leveraging technical expertise and human relations skills to ensure fair and prompt resolutions. The ideal candidate will have a strong background in auto insurance claims, including experience handling attorney-represented injury claims and a solid understanding of policy language, state statutes, and compliance regulations.

Requirements

  • Bachelor’s degree preferred.
  • To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements.
  • Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.
  • All licenses must be maintained in accordance with state requirements.
  • 5+ years of auto insurance claims adjusting experience.
  • Prior experience handling minor to moderately severe attorney-represented injury claims required.
  • Strong background in interpreting policy language and state statutes.
  • Proven ability to make sound coverage and liability decisions.
  • Ability to manage time while prioritizing multiple tasks.
  • Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
  • Demonstrates a high commitment to quality.
  • Possess strong negotiation and analytical skills.
  • Ability to gather and analyze information to evaluate results and choose the best solution to the problem.

Nice To Haves

  • Professional Insurance and/or Claims Designations are a plus.
  • Knowledge of ImageRight and Claims Manager preferred.

Responsibilities

  • Establish proof of loss by evaluating and investigating submitted documentation.
  • Secure additional information from claimants, witnesses, physicians, employers, hospitals, and other insurance companies.
  • Initiate and conduct investigations of claims with complex coverage concerns, utilizing knowledge of comparative negligence, causation, and injury mechanisms.
  • Employ effective investigation skills to amicably resolve files, with a focus on litigation handling, communication, and coverage issues.
  • Investigate newly assigned claims in multiple states, including analyzing complex coverage and conducting liability investigations.
  • Handle attorney-represented bodily injury, property damage, UM/UIM, and Med/PIP claims.
  • Provide timely evaluations of demands from attorneys to facilitate prompt resolutions.
  • Ensure compliance with legal guidelines, company policies, and state and federal insurance regulations.
  • Maintain accurate and thorough documentation in all claim files.

Benefits

  • medical, dental, & vision insurance
  • life insurance
  • short-term and long-term disability insurance
  • Parental Leave Policy
  • 401K + Company Match
  • PTO Plan + Paid Company determined Holidays
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