Bodily Injury Claims Adjuster (Attorney Represented)

Kemper • Pittsburgh, PA

236d

About The Position

Responsible for the settlement of assigned claims within a stipulated monetary authority and ensuring that all are concluded promptly, equitably, and economically within the provisions of the policy contract, in accordance with the damages presented, Company Best Practices and legal regulations. The cases handled may require an extensive coverage investigation along with evaluation of moderate to complex coverage issues. The cases handled will be of moderate to serious nature and may require extensive review of injuries and treatments more serious than a basic soft tissue injury.

Requirements

• Internal Applicants: A minimum of 3 years property casualty claims adjusting experience including at least 6 months of bodily injury claims adjusting.
• External Applicants: Minimum of 4 years of auto claim adjusting experience including at least 1 year of experience with evaluation, negotiation, and settlement of bodily injury claims of a complex nature.
• Demonstrate in-depth knowledge of laws and regulations relating to the insurance industry and assigned states, proficiency in all areas of claim handling including a high level of expertise in evaluation, negotiation, and settlement of bodily injury claims.
• Must have excellent analytical, planning and organizing skills.
• Must have excellent written and verbal communication skills.
• Must have the ability to deal with conflict in an effective manner.
• Workload could vary greatly based on volume. Must be able to work effectively amid constant interruptions and be able to meet deadlines.
• Must use tact in diplomatically dealing with agents, insureds, claimants, attorneys, and others. This job requires a high degree of tolerance.
• Must make decisions quickly and with minimal supervision. Decisions made have a considerable human and financial consequence for the Company and for claimants.

Responsibilities

• Upon receipt, reviews each claim to evaluate coverage and exposure issues and sets appropriate reserves.
• Contacts insureds and claimants within established corporate guidelines to provide notification of assignment of the claim and to begin the settlement process.
• Handles questions on coverage with a reservation of rights letter and/or non-waiver agreement. Advises the Underwriting Department of adverse findings regarding insureds and/or coverage.
• Conducts investigations independently and at the direction of management utilizing sound investigative procedures to establish liability as quickly as possible.
• Must obtain and maintain current licenses required in all assigned states. Must complete required continuing education requirements in assigned states in a timely manner.

Benefits

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities