Bodily Injury Adjuster

First Acceptance Insurance Company

385d

About The Position

The Bodily Injury Adjuster at First Acceptance Insurance Company is responsible for investigating and evaluating bodily injury claims, determining liability, and negotiating settlements. This role requires strong analytical skills to assess damages and communicate effectively with various stakeholders, including insureds, claimants, and medical professionals. The adjuster will also maintain accurate records and ensure compliance with company policies and legal regulations.

Requirements

• High School Diploma or GED required; Associate's degree preferred.
• Minimum of 2 years previous auto liability claim handling experience or 1 year of bodily injury claims experience preferred.
• Must secure and maintain adjuster license(s) within 60 days of employment.
• Knowledge of applicable statutes, regulations, and case law.
• Training in Excel and industry knowledge.
• Proficient in Microsoft Suite (Word, Excel, PowerPoint).
• Strong customer service skills and behaviors.
• Excellent time management, prioritization, and organizational skills.
• Ability to make effective decisions on behalf of the organization.
• Critical thinking skills to identify and develop solutions to problems in a timely manner.
• Excellent interpersonal and communication skills, including presentation skills.

Nice To Haves

• Experience in the insurance industry.
• Advanced training in Excel.

Responsibilities

• Conduct investigations to analyze coverage and determine liability and compensability.
• Complete Bodily Injury Evaluation forms and make recommendations for claims disposition.
• Compile information for decision-making and discuss with the claims committee as needed.
• Determine the need for independent adjusters and experts for claims assessment.
• Assess actual damages and conduct negotiations to settle claims.
• Evaluate policy coverage and contact relevant parties to determine injuries from accidents.
• Evaluate medical injury exposure and make timely payments as appropriate.
• Maintain accurate records and handle administrative responsibilities related to claims processing.
• Document status notes and results of contacts per Best Practices.
• Keep customers informed of file status and respond to settlement demands in a timely manner.
• Evaluate claims for potential fraud and collaborate with the Special Investigations Unit.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Paid Vacation
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees