Bobarista/Cashier/Kitchen Associate

Mission Bay LimitedSan Francisco, CA
393d$38,834 - $52,000

About The Position

Happy Lemon in Mission Bay, San Francisco is looking for enthusiastic tea lovers to join their team as Bobaristas/Cashiers/Kitchen Associates. This part-time role focuses on delivering exceptional customer service while maintaining operational excellence in a fast-paced environment. The position is long-term, emphasizing quality interactions with customers and efficient store functions.

Requirements

  • Previous experience working in boba tea shops or food service establishments.
  • Friendly and personable demeanor with a passion for great customer service.
  • Excellent communication and guest service skills.
  • Strong focus on quality with attention to detail.
  • Proactive in taking care of customer and store needs.
  • Reliable and punctual with the ability to work with urgency.
  • Ability to multi-task and incorporate feedback into personal performance.
  • Enjoy working in a team environment and building relationships with coworkers and customers.
  • Ability to perform various physical tasks and lift, carry, or push objects weighing up to 30+ pounds.

Responsibilities

  • Deliver Quality Customer Service by engaging with customers throughout their store experience.
  • Be a subject matter expert on product preparation to answer customer inquiries about drinks and ingredients.
  • Ensure all ingredients and teas meet food safety and quality standards.
  • Prepare drinks and related food items with consistent quality in a quick and efficient manner.
  • Prioritize tasks effectively by assessing storefront and customer needs.
  • Proactively learn new and seasonal products to expand product knowledge.
  • Maintain a clean and well-stocked store.
  • Assist the store manager with kitchen duties.
  • Prepare drink and food orders following approved store recipes and production standards.
  • Enter orders accurately into the POS system and follow cash handling and register policies.
  • Replenish toppings fridge, tea canisters, and other supplies needed for smooth operations.
  • Maintain a clean working environment by wiping surfaces, clearing drink dishes, mopping floors, and cleaning storefront windows.
  • Serve customers quickly and efficiently, providing best-in-class customer service.
  • Review drink orders to ensure quality control before handing drinks to customers.
  • Assist with brewing teas, cooking boba, and ingredient preparation, and perform other ad-hoc duties as assigned.
  • Build positive relationships with coworkers and customers.

Benefits

  • Employee discount
  • Flexible schedule
  • Paid training

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Real Estate

Education Level

No Education Listed

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