Bobarista/Cashier/Kitchen Associate

Mission Bay Limited • San Francisco, CA

393d • $38,834 - $52,000

About The Position

Happy Lemon in Mission Bay, San Francisco is looking for enthusiastic tea lovers to join their team as Bobaristas/Cashiers/Kitchen Associates. This part-time role focuses on delivering exceptional customer service while maintaining operational excellence in a fast-paced environment. The position is long-term, emphasizing quality interactions with customers and efficient store functions.

Requirements

• Previous experience working in boba tea shops or food service establishments.
• Friendly and personable demeanor with a passion for great customer service.
• Excellent communication and guest service skills.
• Strong focus on quality with attention to detail.
• Proactive in taking care of customer and store needs.
• Reliable and punctual with the ability to work with urgency.
• Ability to multi-task and incorporate feedback into personal performance.
• Enjoy working in a team environment and building relationships with coworkers and customers.
• Ability to perform various physical tasks and lift, carry, or push objects weighing up to 30+ pounds.

Responsibilities

• Deliver Quality Customer Service by engaging with customers throughout their store experience.
• Be a subject matter expert on product preparation to answer customer inquiries about drinks and ingredients.
• Ensure all ingredients and teas meet food safety and quality standards.
• Prepare drinks and related food items with consistent quality in a quick and efficient manner.
• Prioritize tasks effectively by assessing storefront and customer needs.
• Proactively learn new and seasonal products to expand product knowledge.
• Maintain a clean and well-stocked store.
• Assist the store manager with kitchen duties.
• Prepare drink and food orders following approved store recipes and production standards.
• Enter orders accurately into the POS system and follow cash handling and register policies.
• Replenish toppings fridge, tea canisters, and other supplies needed for smooth operations.
• Maintain a clean working environment by wiping surfaces, clearing drink dishes, mopping floors, and cleaning storefront windows.
• Serve customers quickly and efficiently, providing best-in-class customer service.
• Review drink orders to ensure quality control before handing drinks to customers.
• Assist with brewing teas, cooking boba, and ingredient preparation, and perform other ad-hoc duties as assigned.
• Build positive relationships with coworkers and customers.

Benefits

• Employee discount
• Flexible schedule
• Paid training

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed