Boat Sales Associate

Compass Maritime Group•Essex, MD

42d•$25,000

About The Position

We are seeking a motivated and professional Sales Associate to join an award -winning team. This role offers the opportunity to work with quality new boats, serve customers, and be part of a respected family business that maintains the highest standards in the industry. The ideal candidate will share our passion for boating and commitment to providing an exceptional customer experience with a goal of achieving 100% customer satisfaction.

Requirements

Previous sales experience, preferably in marine boat sales
Excellent communication and interpersonal skills
Strong work ethic and self -motivated approach
Ability to work flexible hours including weekends and boat show events
Computer proficiency with CRM and lead management systems
Valid driver's license and clean driving record

Nice To Haves

Genuine passion for boating and the marine lifestyle
Previous boating experience and knowledge of Chesapeake Bay
Proven track record of meeting or exceeding sales targets
Commitment to continuous learning and professional development
Detail -oriented with strong organizational skills
Ability to work in a fast -paced, seasonal business environment
Enthusiasm for building long -term customer relationships

Responsibilities

Execute the complete 5 -step sales process: meet/greet, qualify, feature/benefit presentation, write -up, and delivery
Greet all walk -in customers and handle phone inquiries with immediate attention and professionalism, respond to internet leads within 2 hours of receipt
Identify buyer types (trade, price, payment, or price difference) to effectively work deals
Work all deals through sales management to ensure maximum profit and customer satisfaction
Understand of the used boat market for completing comprehensive valuations, and marketing
Build lasting relationships throughout the customer's boating journey
Maintain comprehensive prospect management system with thorough follow -up until purchase or market exit
Enter all prospects into lead management system daily with thank -you communications
Conduct post -delivery follow -up to ensure customer satisfaction, repeat business, and referrals
Maintain Customer Satisfaction Index (CSI) goals as established by management
Become an avid boater with in -depth knowledge of the boating industry
Master new boat product lines, options and understand competitive landscape
Conduct safe boat demonstrations following Coast Guard guidelines
Complete delivery inspections, rigging verification, and registration processes
Maintain neat, organized workstation and professional appearance
Attend all sales meetings and training sessions
Promote teamwork across all dealership departments
Assist with showroom displays and promotional materials
Participate in boat shows and off -site events throughout the year