Boat Rentals Manager - Wahweap - Lake Powell

Aramark

About The Position

The Boat Rentals Manger is responsible for maintaining a high quality guest and employee experience within the department. The manager leads a team employees in areas of maintenance, guest service, and administration and is responsible for Wahweap Boat Rentals, Wahweap Dock N Stock, and Stateline Fuel Dock. The Boat Rentals managers also works closely with other departments in all areas, especially Sales, Marketing & Special Events, Wahweap Marina, Wahweap Campground. The Boat Rentals Manager should be proficient in computer skills, record keeping, budgeting, ordering, scheduling, staff training, guest service, controlling expenses and managing payroll. Will coordinate the hiring, training, and coaching of approximately 100 employees (based on season).

Requirements

Ideal candidates will possess a bachelor’s degree in Hospitality Management, Business or other related field and 5-7 years of hospitality management experience or a combination of education and experience from which comparable knowledge and skills are acquired.
Must have the ability to manage in a diverse hospitality environment with focus on client and customer services.
The ability to manage and analyze a variety of problems including technical and guest service issues is essential.
Superior organizational, time management and communication skills required.
Outstanding leadership skills and the ability to multi-task.
Very good problem resolution techniques.
Solid financial skills and accountability.
Must be computer literate, proficient computer skills including MS Word, MS Excel and MS Outlook.
Must be familiar with all areas of compliance relating to operating a fuel dock.
Must be willing to work long hours, rotational shifts, weekends, holidays and have rotational days off.
P&L accountability and/or contract-managed service experience is required.
Ability to manage and maintain inventory/cost controls is required.
Ability to deal effectively with customers and other company personnel. Ability to speak effectively before groups of customers, guests or employees.
Very good knowledge of relevant health and safety regulations and procedures. Ability to interpret and apply safety rules, operating, maintenance and procedure manuals.

Nice To Haves

Strong hospitality and Marina background, preferred with hands on approach.
The ability to manage in a diverse environment with focus on client and customer services; entrepreneurship and building and growing a strong business is essential for success in this role.

Responsibilities

Proactively react to business trends, e.g. labor, expenses and revenue opportunities
Manage budgets, forecasts, expenses and supplies
Supervision of all boat rental, marina store, & fuel dock employees
Approve all requisitions for supplies, equipment and personnel
Develop, approve and adhere to labor projections tied to labor standards
Support safety committee initiatives; meet or exceed annual OSHA frequency targets; execute monthly safety and environmental programs and inspections
Proactively address employee concerns
Lead and advocate guest service
Work directly with clients and vendors
Develop and maintain strong positive interdepartmental relationships
Challenge and develop departmental manager’s and supervisor’s management skills
Adhere to ARAMARK policies and procedures
Create, generate and review reports, i.e. rates, promotional offers, parts inventories and etc.
Insure satisfactory quarterly and annual NPS inspections.
Other duties assigned