Boat Delivery Captain

Boater's World Marine Centers-posted 1 day ago
Full-time • Mid Level
Onsite • Lake Placid, FL
51-100 employees
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Boater’s World Marine Centers is seeking a skilled and customer-focused Boat Delivery Captain to join our team at our Lake Placid, FL dealership. This position plays a vital role in ensuring exceptional customer experiences by delivering boats, providing hands-on instruction, and conducting water demonstrations. The ideal candidate will have strong seamanship skills, a passion for boating, and excellent customer service abilities.

  • Conduct comprehensive delivery orientation sessions to familiarize customers with their new or used boats, motors, and accessories.
  • Demonstrate boat features, handling, and safety procedures both in the showroom and on the water.
  • Address customer questions and ensure they feel confident operating and maintaining their vessel.
  • Introducing customers to Service and Parts Departments for future needs.
  • Deliver boats to customers, dealerships, and off-site locations as needed.
  • Perform Pre- and Post-Delivery Inspections and complete Sea Trial Reports.
  • Assist with launching, mooring, and loading boats at docks and ramps.
  • Conduct minor preventative maintenance on company-owned display boats, such as cleaning, checking systems, and applying protective coatings.
  • Assist customers with minor service issues, troubleshooting for operator error or product defects.
  • Help move and position boats in and out of the showroom and on the lot.
  • Support the sales team by demonstrating boats and explaining additional boating merchandise, including aftermarket electronics and navigation equipment.
  • Participate in boat show and off-site event organization, sales, and teardown.
  • Conduct periodic boating safety and handling training sessions for customers and staff.
  • Other duties as assigned to support dealership operations and enhance customer experiences.
  • Advanced seamanship skills with experience operating a variety of boats, including inboards, outboards, and jets.
  • Strong understanding of boat handling, navigation, docking procedures, and marine safety.
  • Ability to lift, move, and secure boat accessories and marine equipment as needed.
  • Excellent customer service and communication skills with a passion for boating.
  • Comfortable working in various weather conditions and assisting with physical tasks.
  • Valid driver’s license with a clean driving record and ability to tow boats on trailers.
  • Days Off: Sundays and one weekday.
  • Mandatory Workdays: Saturdays.
  • Hours: 8 AM - 5 PM EST.
  • Previous experience in boat deliveries, marine operations, or a similar role preferred.
  • USCG Captain’s License preferred with commensurate experience required.
  • Boater’s World Marine Centers is a proud member of Outdoor Network, a leading dealer and distributor in the marine and powersports industry with over 20 years of experience. As part of our team, you’ll have the opportunity to share your passion for boating, work in a fast-growing company, and enhance the boating lifestyle for our customers.
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