Boat & ATV Sales Consultant

Bass Pro Shops•Shakopee, MN

1d•Onsite

About The Position

The Boat & ATV Sales Consultant is responsible for performing various selling and customer service activities to assist customers in making informed buying decisions for boats and ATVs. This role requires a strong commitment to world-class customer service, engaging with customers in a friendly and timely manner, and determining their specific needs. The consultant must provide comprehensive product information, maintain current product knowledge through available resources, and stay aware of advertised items, pricing, and promotions. Adherence to selling skills training and direction is essential. The position involves working cooperatively with the Service Department to ensure seamless delivery, maintaining confidentiality of sensitive information, and preparing the showroom daily to ensure products are clean, presentable, and properly signed. The consultant is also tasked with generating and managing leads and prospects using a Customer Relationship Management (CRM) tool, documenting follow-up activities, and participating in special events like Boat Shows. Accurate completion of all necessary paperwork and meeting or exceeding individual monthly sales goals are key performance indicators. The role also requires maintaining a clean and professional work area and adhering to all company policies and procedures.

Requirements

High School education or equivalent experience
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system

Responsibilities

Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
The integrity and cleanliness of the product will be maintained throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc.
Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc.
Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area.
Follows all Company Policies and Procedures.
ALL OTHER DUTIES AS ASSIGNED.

Benefits

Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!