USA - Boarding Agent, Maritime Ship Agent

ISS Group Holdings Limited • Houston, TX

3d • $53,000

About The Position

The Operations Representative (Boarding Agent) reporting to the Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. The Operations Representative performs office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals.

Requirements

• Foundational knowledge of Port Operations and Port Agency services.
• Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
• Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven.
• Attention to detail with a high level of accuracy.
• Excellent customer service and communication skills, including strong verbal and listening skills.
• Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.
• High School diploma or GED equivalent required.
• Eligibility to work in the US.
• Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid "non-expired" state drivers' license, and vehicle insurance coverage.
• Once selected for employment, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment.

Nice To Haves

• Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred
• Prior experience in marine agency field desired, but not required.
• Transitioning military personnel and veterans are encouraged to apply.

Responsibilities

• providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office
• managing vessel requirements
• procurement of relevant vendor services
• undertaking vessel boarding as required
• assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals.

Benefits

• Generous time off and paid holidays
• Three weeks’ vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays
• Paid parental leave
• Employee Assistance Program (EAP)
• Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
• Career growth and opportunities for promotions. We develop and hire from within!
• Compensation range is $53,000 and up depending upon experience. You may also be eligible for bonuses and other benefits.
• Plus, much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees