Board Engagement Specialist

Chicago Public Schools • Chicago, IL

242d

About The Position

The Board Engagement Specialist is responsible for supporting and executing strategic priorities as part of the Engagement functional area within the Board Office of Chicago Public Schools (CPS). Reporting directly to the Deputy Chief of Staff for Board Engagement, the Specialist will act as the main point of contact for Board Members' engagement efforts, advising them on community engagement and ensuring timely responses to their questions and concerns. The role involves overseeing the development of a constituent dispute resolution process and contributing to a holistic Board community engagement strategy. The Specialist will partner with relevant departments to create stakeholder engagement plans for policies and contracts requiring a Board vote, assist in the recruitment and support of the Honorary Student Board Member, and facilitate communication between constituents and Board Members. The position requires developing and maintaining effective relationships with stakeholders and ensuring Board Member participation at events.

Requirements

• Bachelor's degree from an accredited college or university.
• Master's degree preferred.
• Minimum of five (5) years of experience leading/managing community engagement and/or marketing communications or public relations experience required; 7 or more years preferred.
• Experience in an education environment preferred.
• Reliable access to transportation to travel between worksites/schools within the City of Chicago.

Responsibilities

• Main point of contact for Board Members' engagement efforts; advise Board Members on community engagement and ensure timely responses to their questions and concerns.
• Oversee the development of a constituent dispute resolution process.
• Support and contribute to holistic Board community engagement strategy, with input from the Office of Family and Community Engagement and other internal departments.
• Partner with relevant departments to create stakeholder engagement plans for in-development policies and contracts that require a Board vote.
• Assist in recruitment, onboarding, and support for the Honorary Student Board Member, and develop strategies to elevate student voices in the Board's decision-making processes.
• Facilitate and enhance the process to relay information from constituent phone calls and emails to relevant Board Members.
• Develop and maintain trusting, effective, productive relationships with internal and external stakeholders; liaise between the Board and key CPS stakeholders and partners.
• Ensure acceptable Board Member participation at all Board events.
• Support Board Members' day-to-day communications with constituents (e.g., social media, office hours, etc.).
• Partner with the board communications team to prepare materials and brief Board Members for public meetings and events (e.g., talking points, mock interviews, etc.).
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree