BMW Service Advisor

Ray Catena BMW of WestchesterWhite Plains, NY

About The Position

BMW of Westchester has an open opportunity for a Service Advisor. Seeking an energetic, reliable, motivated individual with 3 years of BMW service writing experience, or 5 years of High line service experience. The Service Advisor is responsible for coordinating customer vehicles for servicing, advising on additional repairs needed, ensuring high levels of customer satisfaction, and promoting parts and accessories. The ideal candidate is looking for a long-term position where they can utilize their experience to engage with a luxury client base. BMW of Westchester offers excellent benefits, and great potential to earn with our service team!

Requirements

  • 3 years BMW service writing experience, or 5 years high-line experience required.
  • Valid Driver's License
  • Excellent customer service skills.
  • Working knowledge or trainable in automotive retail center computer systems (Reynolds & Reynolds / Era-Ignite computer system preferred)
  • Excellent verbal/written communication and organization skills
  • Outgoing and patient personality with outstanding customer relations ability
  • Professional personal appearance

Responsibilities

  • Coordinating customer vehicles for servicing
  • Advising on additional repairs needed
  • Ensuring high levels of customer satisfaction
  • Promoting parts and accessories

Benefits

  • Great benefits package including medical, dental and vision coverage for employee & family.
  • Company paid life insurance and optional additional coverage.
  • Voluntary short term and long term disability available.
  • Paid vacation/sick time
  • 401K plan
  • Competitive pay
  • 120 guests per day and growing

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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