United Fidelity Bank-posted 20 days ago
Full-time • Entry Level
Towson, MD
101-250 employees

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

  • Welcoming customers and listening to their needs
  • Using a consultative selling process to match the best vehicle to the Customer needs
  • Creating a great vehicle delivery experience for the Customer
  • Following up with Customers to ensure satisfaction
  • Prospecting through referrals and other creative approaches
  • Setting and achieving targeted sales goals
  • Gaining superior product knowledge to effectively help Customers
  • Transition Customers to the Service Department to support their ownership experience
  • Providing an exceptional customer experience to drive loyalty
  • High School diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Prior sales experience preferred but not required
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record
  • Prior sales experience preferred but not required
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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